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Return Policy

RETURNS

All returns must be called in for authorization immediately (within 7 days of receipt of order) and completed within 30 days of purchase. Authorization must be provided by US Flag Supply prior to sending an item back, should it be necessary to return merchandise.

Please call our Customer Service Department at (904) 743-9353. You will be assigned a Return Merchandise Authorization Number. This number must appear on the outside of the package returned. Packages sent C.O.D. will not be accepted.

Customers returning previously purchased merchandise will receive a refund in the form funds were received, exchange for another item (identical or different), or a store credit.

Custom made products, made to order, non-stock and special order items are not returnable. Returns unrelated to variation from item ordered or merchandise quality/condition may be subject to a 30% restocking charge.

SHIPPING/HANDLING FEES

Non-refundable.


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